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Frequently asked questions

Find quick answers to frequently asked questions

On this page you will find answers to the most frequently asked questions about our services, functionality and use of the platform. We regularly update this section based on issues raised by our users to provide you with comprehensive and up-to-date information. If you do not find the answer to your question here, we encourage you to contact with us.

There are a few reasons why you might be unable to view a player's statistics:

  1. Incorrect Steam ID: Ensure that you've entered the correct Steam ID. A small typo can prevent the system from locating the player's profile.
  2. Private Steam Profile: If the player's Steam profile is set to private, their game data won't be accessible. To view their stats, the player needs to set their profile and game details to public.
  3. Steam Server Issues: Occasionally, Steam's servers may experience downtime or delays, which can temporarily prevent access to player data. In such cases, it's best to wait and try again later.

Several factors can lead to discrepancies in your progress statistics:

  • Steam ID changes: If you've changed your Steam ID or created a new account, previous data might not carry over.
  • Privacy settings: Altering your profile's privacy settings can affect data collection. Ensure your profile and game details are set to public.
  • Steam server issues: Temporary issues with Steam's servers can result in incomplete or delayed data synchronization.

If inaccuracies persist, please contact our support team for assistance.

To locate your Steam ID:

  1. Open the Steam client or website and log into your account.
  2. Click on your username to access your profile.
  3. The URL in your browser's address bar will look like https://steamcommunity.com/id/YourCustomID or https://steamcommunity.com/profiles/YourSteamID.

This numerical Steam ID is what you'll use on Dead by Stats.

To set your Steam profile to public:

  1. Log into your Steam account.
  2. Click on your username and select "View my profile".
  3. Click the "Edit Profile" button.
  4. Navigate to the "Privacy Settings" tab.
  5. Set "My Profile" and "Game Details" to "Public".
  6. Ensure that the option "Always keep my total playtime private even if users can see my game details" is unchecked.

These settings will allow Dead by Stats to access and display your game statistics.

Dead by Stats aggregates data from various sources. If someone else has searched for your Steam ID or if your profile data has been collected through other means, your statistics may already be present in our database, placing you on the leaderboards even if you haven't personally used the site before.

Our statistics are based on in-game achievements and actions. If you've used a killer's power even a few times, it can significantly impact the stats, especially if the sample size is small. Additionally, certain achievements may be easier to obtain with specific killers, skewing the data. For more accurate statistics, consistent gameplay with each killer is recommended.

Currently, Dead by Stats only supports tracking for Steam (PC) players. Console platforms like PlayStation, Xbox, and Nintendo Switch have restrictions that prevent external sites from accessing detailed gameplay data. Therefore, we cannot provide statistics for console players at this time.

Absolutely! Dead by Stats offers a feature that allows you to compare your Dead by Daylight statistics with those of your friends or other players. Here's how you can do it:​

  1. Navigate to the Compare page.​
  2. Enter the Steam IDs of the two players you wish to compare.​
  3. Click the "Compare" button to view a side-by-side comparison of your stats.​

This feature provides insights into various metrics, helping you see who has the edge in different aspects of the game.​

Yes, you can delete your account on Dead by Stats. To do so:​

  1. Log in to your account.
  2. Navigate to "My profile".
  3. Scroll down to the "Danger zone" section.
  4. Click on "Delete account".​

Please note that deleting your account is permanent and cannot be undone. All your data, including statistics and profile information, will be erased. Ensure you have backed up any information you wish to keep before proceeding.​

If you encounter any issues or need further assistance, please contact our support team.

If you need assistance or have questions that aren't addressed in the FAQ, you can contact our support team through the Contact Form or via our Discord server. Please provide as much detail as possible to help us assist you efficiently.

No, Dead by Stats is an independent platform and is not officially affiliated with Behaviour Interactive or Dead by Daylight. We are a fan-driven project aiming to provide players with detailed statistics and insights into their Dead by Daylight gameplay.​

You can support Dead by Stats in several meaningful ways:​

  1. Buy Me a Coffee:
    If you find our platform helpful and would like to show your appreciation, consider buying us a coffee. Your support helps us maintain and improve the service. Visit our Buy Me a Coffee page to contribute.
  2. GitHub Sponsors:
    For those interested in supporting our development efforts, you can become a sponsor on GitHub. Your sponsorship aids in covering infrastructure costs and motivates us to continue enhancing the platform. Visit our GitHub Sponsors page to learn more.
  3. Spread the Word:
    Share Dead by Stats with your friends and fellow Dead by Daylight players. The more users we have, the better we can tailor the platform to the community's needs.
  4. Provide Feedback:
    Your insights are invaluable. Let us know what features you'd like to see or how we can improve. Engage with us through our Contact page or join our Discord community.

Every bit of support, whether it's a donation, a share, or feedback, helps us grow and serve you better. Thank you for being a part of the Dead by Stats community!​

Still have questions?

Our team is ready to help you with any additional questions you might have about our platform.

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